Business Account Manager

Welcome to BGaming! We're a fun-loving, globally-recognized game development studio, best known for creating captivating video slots that players just can't get enough of. Our games are a delightful blend of stunning visuals, engaging features, and thrilling storylines, all wrapped up in a user-friendly package that works seamlessly on any device.

But we're not just about good looks – we're pioneers too! We were the first major iGaming provider to introduce the "provably fairness feature", using cutting-edge cryptography to ensure that our players can trust the results of their games to be truly random and unbiased.

Role overview:

Business Account Manager creates long-term, trusting relationships with customers of the company. Responsible, and accountable, for the promotion of 1spin4win games by day-to-day communications with clients, timely delivery of the information on the upcoming game releases and  updates, analysis of games performance based on clients' target markets and peculiarities to identify and develop strategies of growth.The role also requires the Business Account Manager to support the 1spin4win board of directors in implementing growth opportunities and in servicing the existing workloads, from the conception of brief to delivery of revenue in a varied formula of strategic creative, design, artwork, production, and aftercare formats.

Responsibilities:

• Develop and maintain collaborative relationships with customers and partners.
• Establish and maintain an active and constructive relationship with other teams in the company.
• Timely notify clients about upcoming game releases and updates, provide the clients with necessary materials and information to ensure game releases on the scheduled dates.
• Promote 1spin4win games, regularly review games performance based on the target markets and peculiarities of the client and make recommendations to the client on the games with best potential.
• Analyze progress, promotion results, work out strategies of growth and client development.
• Develop business with existing clients and/or identify areas of improvement and growth where possible.
• Assist with challenging client requests or issue escalations as needed.
• Issue invoices and track payments by clients.
• Clearly communicate the monthly progress to the team lead.
• Prepare monthly reports on the progress of the account to the team lead, track key metrics .
• Prepare monthly promo discounts reports (both for accounting and clients) and monthly progress reports for clients.

Requirements:

• Strong communication skills.
• English language proficiency - Upper-Intermediate+.
• Strong analytical and decision-making skills.
• Ability to work with large volumes of informations.
• Strong relationship management skills.
• Experience in customer service.

Nice to have:

• Experience in the iGaming industry.
• Spanish language proficiency - Upper-Intermediate+.

Work conditions:

• Full-time flexible schedule (remote work is possible);
• Highly competitive compensation, motivation, benefits, and social programs;
• Paid vacation + 4 sick + 1 day off;
• Medical Insurance;
• Professional training & certifications, language courses;
• Enjoy working in a fast-growing modern iGaming company;
• Great community of experts and industry professionals.